Shipping

Order processing times
Orders are processed within 3-5 business days. 

Shipping times
We ship from St. Marys, WV. We currently ship only within the United States. Orders within the US will arrive in 3-5 business days. Please note, due to COVID-19 we may experience shipping delays that are out of our control once orders are processed. We appreciate your patience as your order is awaiting arrival. 

Shipping cost
While we try to keep shipping affordable, shipping cost is determined by the weight of your item(s). Cost will reflect in your cart at check-out. 

Returns, exchanges, or cancellations
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To start a return, you can contact us at poppysboutiquellp@yahoo.com. Items sent back to us without first requesting a return will not be accepted.

*Please note that NO cancellations or changes can be made to your order once your order is placed. However, upon receiving your item(s) please note that we do accept returns and exchanges!

Tracking my package
We provide real-time tracking information on all of our orders. If your order does not arrive by the estimated due date, please wait 48 hours before contacting us via email. We will do our best to locate your package and extend your timeframe for returns/exchanges.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.